HOW TO CANCEL A PAYPAL PAYMENT: Step By Step Guide

HOW TO CANCEL A PAYPAL PAYMENT
HOW TO CANCEL A PAYPAL PAYMENT

You can cancel a PayPal payment, but only in very special circumstances as unfortunately, the conditions required to cancel a PayPal payment are quite specific.

When Can I Cancel PayPal Payment?

Certain payments must be accepted, in which case you can cancel them if they have not been claimed.  When the transfer is displayed as “Completed” and the money is in another person’s account, you can no longer cancel the PayPal transaction (but you still have several refund options).

On the other hand, some PayPal payments cannot be cancelled, and the only way out is to seek reimbursement or appeal the penalty to the company itself, if justified.  Assuming that you have sent a payment that requires the recipient to actively demand it, you can cancel the payment and save your cash.

Why Is My PayPal Payment Pending?

Your PayPal payment may be pending because your PayPal account is inactive, there has been an unusual change in the sale price, or the payment you received may be unusual for your sales model.

 In some cases, PayPal may set your payment status as expected because the product you sold caused customer dissatisfaction, or your PayPal history as a seller outside of eBay is quite short.

 PayPal does this to ensure that the transaction is secure for both you and the recipient.  In addition, they want to make sure you have enough money in your account in case of withdrawal or dispute.

What If I Mistakenly Send Payment To A PayPal Acoount That Doesn’t Exist?

When you enter someone’s email address to send a PayPal payment, that email address must be associated with a PayPal account.  If not, the payment will remain pending until the person you sent it to creates an account and accepts the payment, or within 30 days.

If the payment is not accepted in 30 days, it will be automatically canceled and the money will be returned to your account.  If you already have a PayPal account associated with the email address you entered, your payment will usually be accepted and completed automatically.

ALSO READ: LINE OF CREDIT VS CREDIT CARD: Definition And Differences Explained

How To Cancel A PayPal Payment

  • Visit the main PayPal website and log in to your account.
  • Click the History link in the dashboard of your account.  The History link is located on the top toolbar, near the center.
  • Find the payment you want to cancel.  All payments are listed in a long column.  The column provides information such as the date of payment, the type to whom the payment was sent, the status of the transaction, and the amount sent.  This will help you find payments.
  • Click the “Cancel” link next to the desired transaction located in the “Order Status / Actions” column.  This will redirect you to the confirmation screen.
  • Click ‘Cancel’ to confirm the cancellation of your PayPal payment.

  How To Cancel A Regular Payment (Subscription) On Paypal

  • Log in to your PayPal account.
  • Click the username button in the upper right corner.
  • Select Account Settings.
  • Tap Money, banks and cards.
  • Scroll down and select Set up automatic payments.
  • Select the regular payment or subscription you want to cancel.
  • Select Cancel.

 Please note that you must cancel your regular payment at least 24 hours before it is due.  You can still unsubscribe, but the next payment can still be made.

How To Cancel A PayPal Payment On App

Log in to your PayPal account to cancel your PayPal payment.  The “Activity” page will appear at the top.  You must select all operations.  Click Cancel when you find a payment.  You will be able to cancel the payment on the next page.

  • Log in to your PayPal account by visiting the main PayPal website.
  • You can view your account history by clicking the History link in the dashboard…
  • You can cancel the payment by finding it and clicking the button below.
  • In the “Order Status / Actions” column, click the “Cancel” link next to the transaction you want to cancel.

How To Cancel A PayPal Payment That Is Pending

If you already have a PayPal account associated with the email address you entered, your payment will usually be accepted and completed automatically.

However, some people have their PayPal accounts configured not to accept some payments sent to them automatically.  If this applies to the person to whom you sent the money, your payment will not be completed until that person accepts it manually.

You can cancel your payment at any time before they do so, or before 30 days have passed.  It will be automatically cancelled in 30 days.  To cancel a PayPal payment that was not accepted, follow these steps:

  • Log in to your PayPal account
  • Click the Activity button at the top of the screen
  • Find the pending payment you want to cancel
  • Click Cancel
  • Click Cancel payment to confirm

 If the payment is not marked as expected, then the money has already been accepted by the seller and you cannot cancel the payment.  Instead, you will need to request a refund.

ALSO READ: SELL TO OPEN VS SELL TO CLOSE: Detailed Comparison

How To Cancel A PayPal Payment That Is Completed

It is recommended that you first contact the person to whom you sent it to request a refund.  If you report a real error in PayPal, it will consider it, and if the recipient does not deny the claim, it will help customers get their money back.

You still have several refund options if you do not notice this in time or if the recipient already has a PayPal account.  The ideal circumstance here is when you know the person and trust him.  Just ask for a refund.  It’s easy for them to finish it on the Activity page, and it won’t cost them anything.

How To Get Your Money Back When You Can’t Cancel Paypal Payment

PayPal also accepts a large number of online retailers, although these transactions are harder to cancel.  The first step is to contact the store directly and receive a refund, which can usually be done through their website or by sending an email to customer service.

You will almost certainly have to return everything you bought, and the procedure can take a week or more.

It is possible that the seller will reject your request for a refund, but you have other options.  You can file a complaint with the PayPal Resolution Center, where a customer support representative will review your case.

This is not a guarantee that you will get your money back, but PayPal has a great experience of fulfilling customer requests that are reasonable.

How To Cancel A PayPal Payment FAQs

Can I Cancel A PayPal Payment That Is Completed?

Payments cannot be cancelled once they are completed.  If you need a refund request, we recommend that you contact the recipient.  Payments not requested within 30 days are automatically transferred to the sender’s PayPal account.

PayPal users can only take advantage of a security plan if they have used PayPal to make a purchase.  You cannot return your money if you simply sent the money to someone – for example, a friend, relative – after the money was accepted by another person (if he does not agree).

Why Is My PayPal Transact Still Pending?

Some people have their PayPal accounts configured not to accept some payments sent to them automatically.  If this applies to the person to whom you sent the money, your payment will not be completed until that person accepts it manually.

You can cancel your payment at any time before they do so, or before 30 days have passed.  It will be automatically cancelled in 30 days.

CONCLUSION

You may or may not be able to cancel your transaction.  For those transactions where you cannot, you will need to request a refund or go through the PayPal appeal procedure.  Here’s more about the cancellation process, as well as your alternatives.

When cancellation is possible, it’s as easy as anything else on PayPal.  Log in to your account and click the “Activity” button in the top menu.  You will see a list of transactions, which you can narrow down by date or enter as needed.

If the transaction can be cancelled, you will see a “Cancel” link.  Just click the link and click ‘Cancel Payment’ in the confirmation window.  This is it.  Your payment has been cancelled.  Remember that you cannot cancel a payment.  If your payment is complete, you will need to request a refund.  If you have a good relationship with the supplier, this should not be a problem.

REFERENCES

stilt.com – How to Cancel a Paypal Payment

ictsd.org – How To Cancel Money Sent On Paypal App?

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