Office Worker: Meaning and What They Do

office worker
An office worker using working at his desk using a computer to review data.

Wondering who an office worker is and what day-to-day activities makes one an office worker?

Generally, every business or industry hires a qualified office clerk or staff responsible for collecting, organizing, documenting, and managing official records. That is where the role of an office worker comes in.

This article is dedicated to explaining who an office worker is, what they do, how much they earn, requirements, and how to become one.

Continue to read to learn about all you need to become one.

Who is an Office Worker?

Simply, an office worker is an employee of a business or an organization who performs clerical or administrative roles in an office. 

An office worker primarily documents, files, and organizes an organization’s data in a manageable manner.

An office worker is also known as an office clerk, administrative worker, receptionist, or secretary. 

What does an Office Worker do?

An office worker is an office, administrative or clerk expert who collects, organizes, and documents a business or organization to ensure that it runs smoothly.

An office worker is also in charge of answering phone calls in the office. They collect, input, and file records for future purposes.

However, the duty of an office worker could vary depending on the business or industry as well as the day. This is because the office might demand different errands and errands they must run on certain days for their managers.

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What are the Duties of an Office Worker?

There are various duties an office worker may be required to handle. Here’s a list below:

An office worker:

  • Is in charge of managing the communications between stakeholders as well as inter-office communication.
  • Communicate with office staff and clients; in person, through email, or over the phone.
  • Prepares and receives paperwork from clients.
  • Schedules appointments
  • Collects, organizes, and documents the office data
  • Creates and files documents as well as forms for company usage.
  • Processes payments as well as other transactions
  • Performs some housekeeping duties like cleaning the office.
  • Manages office supplies and orders refill when they are low or out.
  • Prepares digital correspondence, bills, statements, checks, receipts as well as other related documents.
  • Manages emailing communications and ensures they are delivered to the correct recipients.
  • Arranges meetings as well as travel activities and schedules of work. Also coordinates various department schedules and activities.
  • Responds to phone calls and provides support to the receptionist (if they are not one).

What are the Requirements to Become an Office Worker?

As in other careers, becoming an office worker requires you to meet some set criteria that ensure you can deliver a professional office work role. 

Here are the general skills requirements for an office worker:

  • Administrative experience
  • Effective communication skills
  • Computer skills
  • Customer service
  • English proficiency 
  • Microsoft Excel
  • Microsoft Office
  • Data Entry
  • Microsoft Powerpoint
  • Microsoft Word
  • Office experience
  • Organizational skills
  • Spanish
  • Administrative Tasks
  • Communication
  • Personal Computers
  • Powerpoint
  • Payroll
  • File Papers
  • Customer Service
  • Telephone Calls
  • Front Office
  • Scheduling Appointments
  • Word Processing
  • Office Machines
  • Computer System
  • Office Supplies
  • Computer Programs
  • Clerical Support
  • Office Procedures
  • Direct Calls
  • Medical Records
  • Credit Card
  • Taking Messages
  • Fax Machines
  • Computer Software
  • Windows
  • Patient Care
  • Bank Deposits
  • Quickbooks
  • General Office Tasks
  • Purchase Orders
  • Internet
  • Insurance Companies
  • Database
  • Office Activities
  • Facsimile Machines
  • Important Documents
  • File Records

What Are the Qualifications to Be a General Office Worker?

Basically, the qualifications to become an office worker may vary across different jobs; however, they typically demand at least a high school diploma or GED certificate.

However, most employers usually require an additional certificate or educational qualification.  This could range from acquired skills like computer proficiency in some basic administration software like data entry and word processing.

While office workers generally perform the same duties, some office worker positions might be required to use more complex programs such as Customer Relationship Management (CRM) or accounting software.

To qualify for jobs with requirements like this, you will need to have acquired skills with something to show for it, such as a digital certificate of completion.

Also, effective communication, organizational, time management, and customer service skills are essential to landing an office worker job, especially in a top business or company.

How to Become an Office Worker

To become an office worker, there are things you need to consider. One of these will be how much education and the educational qualifications are required to become an office worker.

A considerable number of office workers have bachelor’s degrees, some of them, master’s degrees, and another good number, a college degrees. 

While a high school degree or a GED is the minimum requirement to satisfy the educational requirement to become an office worker, it’s essential to know that some companies demand more.

Truth be told, most of the time, your level of educational qualification determines your salary, and this is the same for jobs in other careers.

The most important thing will be to choose the right major for you. While a GED is acceptable, people with Associate Degrees, Diploma Degrees, or Bachelor’s Degrees tend to land jobs faster and even earn higher. 

While you consider education, also be aware that prior work experiences from others jobs or related will help you land a role as an office worker.

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How Much Does an Office Worker Earn?

How much an office worker earns may vary across locations, businesses, or industries, as well as the office worker’s experience and qualifications.

However, according to Zippia, an entry-level salary for an office worker is $20,000 per year.

However, an experienced office worker may earn $16.23 per hour and up to $33,000 per year. 

According to Indeed.com, an officer worker earns $15.4 0per hour. 

While these ranges may differ across countries, industries, and positions, prior work experience may also be another factor affecting pay too.

FAQs Office Worker

Who is an office worker?

An office worker is an office, administrative or clerk expert who collects, organizes, and documents a business or organization to ensure that it runs smoothly.

What does an office worker do?

An office worker collects, organizes, and documents a business or organization to ensure that it runs smoothly.

Also, an office worker is also in charge of answering phone calls in the office. They collect, input, and file records for future purposes.

Are office workers in high demand?

According to the Bureau of Labor Statistics, employment opportunities for office workers may decline by 4% from 2018 to 2028. 

What skills should an office worker have?

  • Administrative experience
  • Effective communication skills
  • Computer skills
  • Customer service
  • English proficiency 
  • Microsoft Excel
  • Microsoft Office
  • Data Entry
  • Microsoft Powerpoint
  • Microsoft Word
  • Office experience
  • Organizational skills
  • Spanish
  • Administrative Tasks
  • Communication
  • Personal Computers
  • Powerpoint
  • Payroll
  • File Papers
  • Customer Service
  • Telephone Calls
  • Front Office
  • Scheduling Appointments
  • Word Processing
  • Office Machines
  • Computer System
  • Office Supplies
  • Computer Programs
  • Clerical Support
  • Office Procedures
  • Direct Calls
  • Medical Records
  • Credit Card
  • Taking Messages
  • Fax Machines
  • Computer Software
  • Windows
  • Patient Care
  • Bank Deposits
  • Quickbooks
  • General Office Tasks
  • Purchase Orders
  • Internet
  • Insurance Companies
  • Database
  • Office Activities
  • Facsimile Machines
  • Important Documents
  • File Records

What Degree Should I Get to Become an Office Worker?

The most common degree for office workers is a bachelor’s degree. Although an office worker with a high school degree or GED may land an office worker role, an individual with a Bachelor’s degree is expected to land positions in top companies and industries as well as earn more too.

How much does an office worker earn?

An entry-level salary for an office worker is $20,000 per year.

However, an experienced office worker may earn $16.23 per hour and up to $33,000 per year. 

Reference

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